FAQs
Frequently asked questions
Can I use Theramie without being signed in?
You can view this help page without signing in. You will need to sign in to use your therapist or client hub and any private account features.
How do I get help with my account?
Use the contact form below and the Theramie team will reply by email. Please do not include therapy notes, health information, passwords, payment card details or other sensitive information.
I am a client. Who should I contact about an appointment or therapy record?
Contact your therapist directly for questions about appointments, therapy, safeguarding or clinical records. Contact Theramie through the form below only for help using the platform.
Where can I manage my account settings?
Therapists can open Settings from the Theramie Hub. Clients can open Settings from the Client Portal.
Contact
Still need help?
Send a message to Theramie. Do not include passwords, card details, therapy notes or health information.